Quite a polite lady spoke very good English. Rang to tell us the insurance due for drainage pipes inside and out £195 apparently paid 3 years ago and was ringing me to tell me it`s now lowered in price. South Staffs Water but we are Seven Trent (just on the edge) Insurance was ending today and she rang at 4:40PM. Couldn`t send an email as another poster mentioned above, because of GDPR. Didn`t know nothing about it so rang the wife while they were on the phone. I put both on loud speakers and wife asked for an account number I relaid what was asked and the girl started replying with a number then hung up. She never got to the Bank account part so can`t confirm that part, but I would say that would have been the next stage. Stay alert she was very convincing.
Community overview
6 user reports
User Reports (6)
I didn't answer it...
A man trying to sell drainage insurance. Definitely a scam
Said I paid over £300 three years ago. He said it was on behalf of Welsh Water and drainage insurance?
Quite a polite young man who said they are from Severn Trent water and wanted to renew our home water drainage insurance. They wanted my bank account details and sort code, which I wouldn't give. He said they couldn't send me an e-mail to confirm because of GDPR. Insisted could only renew it by me giving account details so I said I was ending the call. Smell of total scam. NEVER GIVE BANK ACCOUNT DETAILS
Asking to renew water and drainage insurance which I don't have anyway. So very suspicious
Report this number
↑ Back to reportsHow to Block This Number
On iPhone
- Open the Phone app and go to Recents
- Find the number 020 3996 3563 and tap the info icon (i)
- Scroll down and tap Block this Caller
- Confirm by tapping Block Contact
On Android
- Open the Phone app and tap the 3-dot menu
- Go to Call history or Recents
- Long press on 020 3996 3563
- Select Block number or Block/report spam
On Landline Phones
Several options are available for UK landlines:
- BT Call Protect - free for BT customers
- TalkTalk CallSafe - free for TalkTalk customers
- Call blocking devices like CPR Call Blocker (available on Amazon)
Register with TPS (Telephone Preference Service)
The TPS is a free service for UK consumers that allows you to opt out of unsolicited sales and marketing calls.
Learn more about TPS registrationAbout this number
Number formats
- UK format: 020 3996 3563
- International: +44 20 3996 3563
Number details
- Number type: Landline
- Number range allocated to: DIDWW Ireland Limited
- Area: London
- Area code: 020