HSBC Fraud team. Absolutely brilliant. Rang to tell me that my debit card had been cloned and the number used in Indonesia. Luckily the transaction was declined. They have cancelled my card and are issuing me with a new one immediately. Excellent customer service.
Community overview
Community rating:
Mixed
18 user reports
First reported 24 Feb 2015
·
Last reported
1 month
ago
Recent activity
UK visits
User Reports
Last 30 days: 12 UK visits and 0 public reports. Visit data is unavailable for part of this period.
Visit data is unavailable for part of this period.
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User Reports (18)
Unknown Caller
Ann
06 May 2015
Reported caller:
HSBC
Unknown Caller
Anton
28 Mar 2015
HSBC fraud detection team, apparently.
Reported caller:
HSBC
Unknown Caller
Charlotte
24 Feb 2015
Had a call from this... HSBC fraud detection team. Saw an unusual transaction on my account and declined it, someone fraudulently using my card in USA. Excellent by the team, great service!
Reported caller:
HSBC
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Number formats
- UK format: 0345 608 1878
- International: +44 345 608 1878
Number details
- Number type: Non-geographic number
- Number range allocated to: BT