020 8072 7510
Scam/FraudClaiming to be CDC with a one time pass code and a phone number of you didn't ask for it
28 reports
• Last report 4 minutes ago
This number is a landline operated by Twilio Ireland Limited and located in London, UK. The overall user rating for this number is Neutral. The number 02045388131 has been searched 247 times, with 6 user comments helping to identify the caller's intent.
Your comment helps others identify this number. Thank you for contributing!
At a glance
Community signals
- Community rating: Neutral
- User reports: 6 user reports
- Searches: 247
- Last reported: 5 months ago
- First reported: 9 months ago
- Typical call time: before 10am (76% of calls)
Number profile
- UK format: 020 4538 8131
- International: +442045388131
- Number type: Landline
- Carrier: Twilio Ireland Limited
- Area: London
- Area code: 020
User Reports (6)
Your reports help others decide whether to answer calls from this number. Share your experience to help the community!
Unknown Caller
5 months ago
I don't live in London and I don't need hospital transport, they've called me twice today and I haven't picked up, will be blocking
Legitimate
09 Dec 2025
It's a legitimate number. The call is to check if you are still travelling as they get lots of people who change their appointments and don't tell them, so a vehicle turns up needlessly.
Unknown Caller
07 Dec 2025
I believe it's HATS Group. They are the company that pick patients up from their home and take them to hospitals for their appointments, and the bring them back home. The problem is, recent reports are that scammers attempt to get you to leave voice messages so that they can clone your voice and thereby hack into your bank account and potentially steal your money. This number rang me yesterday and today. I immediately disconnected, and then emailed HATS Group asking what is going on. I'm awaiting their reply.
Unknown Caller
04 Dec 2025
Calling my elderly neighbour causing her confusion about Hospital and say they are from Hacks? group. I am unable to speak to anyone to tell them to leave neighbour alone.
Reported locations
Reported from 21 UK cities
Brixton Hill, Catford, London, London (Lewisham), Fulham, London (Shadwell), Hayes, Basingstoke, Telford, Warmley, East Ham, Sidcup, Wednesfield, London (Holborn), Stanmore, Cosham, London (South Bank), Bradford, Hillingdon, London, Northampton
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How to Block This Number
On iPhone
- Open the Phone app and go to Recents
- Find the number 020 4538 8131 and tap the info icon (i)
- Scroll down and tap Block this Caller
- Confirm by tapping Block Contact
On Android
- Open the Phone app and tap the 3-dot menu
- Go to Call history or Recents
- Long press on 020 4538 8131
- Select Block number or Block/report spam
On Landline Phones
Several options are available for UK landlines:
- BT Call Protect - free for BT customers
- TalkTalk CallSafe - free for TalkTalk customers
- Call blocking devices like CPR Call Blocker (available on Amazon)
Register with TPS (Telephone Preference Service)
The TPS is a free service for UK consumers that allows you to opt out of unsolicited sales and marketing calls.
Learn more about TPS registrationLatest reports
01356 420131
Unknown CallerHung up
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• Last report about 1 hour ago
0161 457 0683
Scam/FraudConstantly calling and not making any sense, they call at 7pm! . Save yourself the hassle and block them immediately.
5 reports
• Last report about 1 hour ago
01228 935358
Unknown CallerScam call center
1 report
• Last report about 1 hour ago
0141 674 0864
Scam/FraudHad several calls from this number and others from this company. They state they from o2 customer care suggestions...
1 report
• Last report about 1 hour ago
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Call Costs
Calling 02045388131 from a landline may cost up to 16p per minute. Many providers charge a 23p call set-up fee. Call packages often include these types of calls. You might not incur additional charges for calling this number, depending on your provider.
Dialling Instructions
Local UK callers can dial 02045388131 directly.
International callers should dial +44 20 4538 8131 or 0044 20 4538 8131. No leading zero is required when dialling abroad, e.g., +44(0)2045388131.