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020 4538 8131 Negative Who called me from this phone number?

London • Twilio Ireland Limited
This number is a landline operated by Twilio Ireland Limited and located in London, UK. The overall user rating for this number is Negative. The number 02045388131 has been searched 218 times, with 6 user comments helping to identify the caller's intent.
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At a glance

Community signals

  • User reports: 6 user reports
  • Searches: 218
  • Last reported: 4 months ago
  • First reported: 8 months ago
  • Typical call time: before 10am (76% of calls)

Number profile

  • UK format: 020 4538 8131
  • International: +442045388131
  • Number type: Landline
  • Carrier: Twilio Ireland Limited
  • Area: London
  • Area code: 020

User Reports (6)

Your reports help others decide whether to answer calls from this number. Share your experience to help the community!

Unknown Caller
4 months ago

Nobody on the other end.

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Unknown Caller
4 months ago

I don't live in London and I don't need hospital transport, they've called me twice today and I haven't picked up, will be blocking

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Legitimate
09 Dec 2025

It's a legitimate number. The call is to check if you are still travelling as they get lots of people who change their appointments and don't tell them, so a vehicle turns up needlessly.

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Unknown Caller
07 Dec 2025

I believe it's HATS Group. They are the company that pick patients up from their home and take them to hospitals for their appointments, and the bring them back home. The problem is, recent reports are that scammers attempt to get you to leave voice messages so that they can clone your voice and thereby hack into your bank account and potentially steal your money. This number rang me yesterday and today. I immediately disconnected, and then emailed HATS Group asking what is going on. I'm awaiting their reply.

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Unknown Caller
04 Dec 2025

Calling my elderly neighbour causing her confusion about Hospital and say they are from Hacks? group. I am unable to speak to anyone to tell them to leave neighbour alone.

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Scam/Fraud
29 Sep 2025

trying to call daily avoid taking this call

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What type of call was it?

Reported locations

Reported from 21 UK cities

Brixton Hill, Catford, London, London (Lewisham), Fulham, London (Shadwell), Hayes, Basingstoke, Telford, Warmley, East Ham, Sidcup, Wednesfield, London (Holborn), Stanmore, Cosham, London (South Bank), Bradford, Hillingdon, London, Northampton

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How to Block This Number

On iPhone

  1. Open the Phone app and go to Recents
  2. Find the number 020 4538 8131 and tap the info icon (i)
  3. Scroll down and tap Block this Caller
  4. Confirm by tapping Block Contact

On Android

  1. Open the Phone app and tap the 3-dot menu
  2. Go to Call history or Recents
  3. Long press on 020 4538 8131
  4. Select Block number or Block/report spam

On Landline Phones

Several options are available for UK landlines:

  • BT Call Protect - free for BT customers
  • TalkTalk CallSafe - free for TalkTalk customers
  • Call blocking devices like CPR Call Blocker (available on Amazon)

Register with TPS (Telephone Preference Service)

The TPS is a free service for UK consumers that allows you to opt out of unsolicited sales and marketing calls.

Learn more about TPS registration

Latest reports

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Call Costs

Calling 02045388131 from a landline may cost up to 16p per minute. Many providers charge a 23p call set-up fee. Call packages often include these types of calls. You might not incur additional charges for calling this number, depending on your provider.

Dialling Instructions

Local UK callers can dial 02045388131 directly.

International callers should dial +44 20 4538 8131 or 0044 20 4538 8131. No leading zero is required when dialling abroad, e.g., +44(0)2045388131.