124 user reports
Based on 124 public user reports
Same as others, parcel stuck since 25th October. Seller inists I have to call this number yet nobody ever answers or its engaged. Adamant about opening a dispute just yet as I feel AliExpress will favour the seller currently.
My order was a 10 day delivery service. Like with all others, package stuck since 25th October. Royal Mail tracking says they’re expecting a package, no other update.
Same problem with AE item in the UK for some days but royal mail tracking shows nothing other than being a valid number. So either lost or stuck in the queue to get handed off to RM. I've had success with AE items that promise a 10 day delivery so seems best to stick to those.
No answer at all 50 call no answer
Waiting package from Ali express , rang number no answer , been there since 25 October and tracking has not been moved , any ideas anyone ??? It’s now the 12th November , sent message to seller to find out :( , never seen this before and I always buy from Ali
My AliExpress tracking had updated to call this number because they were unable to deliver, however I have a card to collect it from my local office so you could try there, I will find out if it’s there when I try to collect it in the morning.
What a joke been waiting for item. No one answers phone. I guess just be patient. Don't bother ordering anything for Christmas
Also waiting since the 25th
When did your package arrive in the UK?
Same as here! It was a Combined order even ordered from one seller. Nothing updated since 25 Oct.
Did you receive your item ? Mine has been stuck since 25th Oct . I can’t open a dispute until December!!
I am waiting for two parcels. One is stuck there since the 25th of October, the other was there since 5th of November. However, the one that's stuck since the 5th has just updated on Royal Mail (they got it). No idea what's happening with the other one... I keep coming back to these comments to see if anyone has got theirs since the 25th october. I will update if there's any news. Hope everyone gets their parcels 😊
Both my AliExpress packages had this message. I called the number a few days ago when the tracking said this, line busy. I left it and then tried Royal Mail tracking and it was there, on its it’s way to me. I don’t think AliExpress tracking page can relay Royal Mail information. Mine turned up today so just be patient and it should turn up 🤞
Did it ever arrive? I’m waiting on something that arrived at the same time
Called this number multiple times and no answer. Called royal mail and they've said my package from the sender has been sent to a delivery house in the UK which have generated a tracking number so they will send it to royal mail and then will be delivered to me. I checked the tracking status on aliexpress and and I said call this number and it was last updated on 5 November. I've messaged the seller to chase this otherwise I'll raise a dispute. Worst part is that it's a combined package so because of this botched up delivery, my two other packages from different sellers have been roped in for no reason
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