BT SMS automated call with 2 options, I did not respond I ended the call.
Community overview
32 user reports
About this number
Number formats
- UK format: 0800 028 2321
- International: +44 800 028 2321
Number details
- Number type: Freephone
- Number range allocated to: BT
Recent activity
Last 30 days: 742 UK visits and 2 public reports.
Reported categories
Based on 32 public user reports
User Reports (32)
AI voice from BT SMS TEXT OPTIONS LINE giving me 2 options, press option 1 to change my 'curfew hours' or press option 2 to keep it as it is. The line then goes dead. I've been getting these calls several times a week during the day & evenings for the last 4 months. I've complained to BT many times, they tell me they have no idea why it's happening & seem unable to stop it.
Persistent calls did not answer keeps calling 8 calls from yesterday till today up to now (10 am) Also on the telephone preference service not stopping calls.
Rang me at 20:20 with a robotic voice saying someone had sent me an sms message and asked me to press to listen to the message. I hung up.
Keeps calling not answering 8 plus calls in 24 hrs.
kept calling
SMS text message, we didn't answer, hung up
Persistent calls, often at unreasonable times eg early or mid to late evening.
SMS automatically telling me I had a parcel from Amazon about to be delivered, I did but it came 15mins before this call
This is an SMS message from 447801802887. 3 Times in 1 Hour up to now.
Rang me at 23.30, waking us up. Not answered but what a nuisance.
This is the dreadful company BT at it again. I complained to the ICO in May but nothing was done. Received calls from the same number at 4.13 a.m., 12.58 and 1.03 p.m. Calls blocked but the log shows the timing.
said I had received a text message from a number( which I did not know) and to press 1 for options. I put receiver down!
Claimed to have BT SMS from Vodafone
I received two calls this weekend (Sat & Sun afternoon both between 3-5pm) from this number 0800 028 2321. Both times I did not answer. Anyone receive calls from this number recently?
Report this number: 0800 028 2321
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How to Block This Number
On iPhone
- Open the Phone app and go to Recents
- Find the number 0800 028 2321 and tap the info icon (i)
- Scroll down and tap Block this Caller
- Confirm by tapping Block Contact
On Android
- Open the Phone app and tap the 3-dot menu
- Go to Call history or Recents
- Long press on 0800 028 2321
- Select Block number or Block/report spam
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- Call blocking devices like CPR Call Blocker (available on Amazon)
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