0800 028 2321

Negative

Community overview

Community rating: Negative

24 user reports

First reported 11 Aug 2025 Last reported 7 days ago

User Reports (24)

Unknown Caller
7 days ago

SMS automatically telling me I had a parcel from Amazon about to be delivered, I did but it came 15mins before this call

Reported caller: SMS text to landline
Unknown Caller
16 days ago

This is an SMS message from 447801802887. 3 Times in 1 Hour up to now.

Unknown Caller
18 days ago

Rang me at 23.30, waking us up. Not answered but what a nuisance.

Scam/Fraud
20 days ago

This is the dreadful company BT at it again. I complained to the ICO in May but nothing was done. Received calls from the same number at 4.13 a.m., 12.58 and 1.03 p.m. Calls blocked but the log shows the timing.

Unknown Caller
24 days ago

said I had received a text message from a number( which I did not know) and to press 1 for options. I put receiver down!

Reported caller: BT text message ???
Scam/Fraud
27 days ago

Claimed to have BT SMS from Vodafone

Unknown Caller
2 months ago

I received two calls this weekend (Sat & Sun afternoon both between 3-5pm) from this number 0800 028 2321. Both times I did not answer. Anyone receive calls from this number recently?

Reported caller: Weekend unsolicited call from an 0800 028 2321 number
Robocall
2 months ago

Automated message call, very persistent.

Scam/Fraud
2 months ago

Automated voice on the landline said there was a message and wanted me to press 1. It kept ringing late in the evening, so I left it and checked the number afterwards.

Spam
2 months ago

Kept ringing!

Scam/Fraud
2 months ago

kept trying me and I ended up blocking it.

Unknown Caller
3 months ago

No message. The call terminated after two rings but did not identify as 'nuisance' as rhis type of call does.

Reported caller: None
Spam
4 months ago

On 02/05/2026, I submitted a report identifying the caller as BT with commentary about 'curfew' times. This morning I noted blocked calls from this company timed at 04.06 and, so far, a further call at 06.05. This is surely harrassment. I have contacted the Information Commissioners Office via TPS to demand something is done about this dreadful company.

Unknown Caller
4 months ago

It is BT stating sms options regarding timing of receipt of text messages. Press 1 apparently to change 'curfew' times. The caller is persistent having called me at least six times each of the last few days. The calls are now blocked but still show up in the log.

Legitimate
4 months ago

This is NOT A SCAM. I am being pestered by calls from this number - as late as 10:28pm. It is Openreach being totally unprofessional calling people at unreasonable hours, asking them to go to a weblink (from a landline!!! not possible) to confirm an appointment to install Digital Voice. The recorded message doesn't start to play until about 30-40 seconds, so people think it's a scam. I would love to call their chairman at a late hour and see how they like it !!!

1 2 Next

Report this number

↑ Back to reports

Help others by sharing what you know about this number. Your report matters.

Please do not include full names, private addresses, or abusive, hateful, or defamatory content.

Please feel free to read our Community Standards before posting. We ask that comments are based on genuine experience and shared in a factual and respectful manner.

What type of call was it?

How to Block This Number

On iPhone

  1. Open the Phone app and go to Recents
  2. Find the number 0800 028 2321 and tap the info icon (i)
  3. Scroll down and tap Block this Caller
  4. Confirm by tapping Block Contact

On Android

  1. Open the Phone app and tap the 3-dot menu
  2. Go to Call history or Recents
  3. Long press on 0800 028 2321
  4. Select Block number or Block/report spam

On Landline Phones

Several options are available for UK landlines:

  • BT Call Protect - free for BT customers
  • TalkTalk CallSafe - free for TalkTalk customers
  • Call blocking devices like CPR Call Blocker (available on Amazon)

Register with TPS (Telephone Preference Service)

The TPS is a free service for UK consumers that allows you to opt out of unsolicited sales and marketing calls.

Learn more about TPS registration

About this number

Number formats

  • UK format: 0800 028 2321
  • International: +44 800 028 2321

Number details

  • Number type: Freephone
  • Number range allocated to: BT

Reports for the same area code

Recommended Guides

Check another number

Currently active UK phone numbers

UK phone numbers that have recently shown increased activity or interest.