0800 028 2321

Negative

Community overview

Community rating: Negative

32 user reports

First reported 11 Aug 2025 Last reported 14 days ago

About this number

Number formats

  • UK format: 0800 028 2321
  • International: +44 800 028 2321

Number details

  • Number type: Freephone
  • Number range allocated to: BT

Recent activity

UK visits
User Reports

Last 30 days: 742 UK visits and 2 public reports.

Reported categories

Based on 32 public user reports

Unknown Caller
53% (17)
Scam/Fraud
28% (9)
Spam
13% (4)
Robocall
3% (1)
Legitimate
3% (1)

User Reports (32)

Spam Phone call
14 days ago

BT SMS automated call with 2 options, I did not respond I ended the call.

Reported caller: BT
Unknown Caller
25 days ago

AI voice from BT SMS TEXT OPTIONS LINE giving me 2 options, press option 1 to change my 'curfew hours' or press option 2 to keep it as it is. The line then goes dead. I've been getting these calls several times a week during the day & evenings for the last 4 months. I've complained to BT many times, they tell me they have no idea why it's happening & seem unable to stop it.

Unknown Caller
1 month ago

Persistent calls did not answer keeps calling 8 calls from yesterday till today up to now (10 am) Also on the telephone preference service not stopping calls.

Unknown Caller
1 month ago

Rang me at 20:20 with a robotic voice saying someone had sent me an sms message and asked me to press to listen to the message. I hung up.

Reported caller: Claimed to be from BT.
Unknown Caller
1 month ago

Keeps calling not answering 8 plus calls in 24 hrs.

Spam
1 month ago

kept calling

Scam/Fraud
1 month ago

SMS text message, we didn't answer, hung up

Scam/Fraud
1 month ago

Persistent calls, often at unreasonable times eg early or mid to late evening.

Unknown Caller
2 months ago

SMS automatically telling me I had a parcel from Amazon about to be delivered, I did but it came 15mins before this call

Reported caller: SMS text to landline
Unknown Caller
2 months ago

This is an SMS message from 447801802887. 3 Times in 1 Hour up to now.

Unknown Caller
2 months ago

Rang me at 23.30, waking us up. Not answered but what a nuisance.

Scam/Fraud
2 months ago

This is the dreadful company BT at it again. I complained to the ICO in May but nothing was done. Received calls from the same number at 4.13 a.m., 12.58 and 1.03 p.m. Calls blocked but the log shows the timing.

Unknown Caller
2 months ago

said I had received a text message from a number( which I did not know) and to press 1 for options. I put receiver down!

Reported caller: BT text message ???
Scam/Fraud
2 months ago

Claimed to have BT SMS from Vodafone

Unknown Caller
4 months ago

I received two calls this weekend (Sat & Sun afternoon both between 3-5pm) from this number 0800 028 2321. Both times I did not answer. Anyone receive calls from this number recently?

Reported caller: Weekend unsolicited call from an 0800 028 2321 number
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Report this number: 0800 028 2321

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How to Block This Number

On iPhone

  1. Open the Phone app and go to Recents
  2. Find the number 0800 028 2321 and tap the info icon (i)
  3. Scroll down and tap Block this Caller
  4. Confirm by tapping Block Contact

On Android

  1. Open the Phone app and tap the 3-dot menu
  2. Go to Call history or Recents
  3. Long press on 0800 028 2321
  4. Select Block number or Block/report spam

On Landline Phones

Several options are available for UK landlines:

  • BT Call Protect - free for BT customers
  • TalkTalk CallSafe - free for TalkTalk customers
  • Call blocking devices like CPR Call Blocker (available on Amazon)

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