0800 028 2321

Negative

Community overview

Community rating: Negative

32 user reports

First reported 11 Aug 2025 Last reported 14 days ago

About this number

Number formats

  • UK format: 0800 028 2321
  • International: +44 800 028 2321

Number details

  • Number type: Freephone
  • Number range allocated to: BT

Recent activity

UK visits
User Reports

Last 30 days: 743 UK visits and 2 public reports.

Reported categories

Based on 32 public user reports

Unknown Caller
53% (17)
Scam/Fraud
28% (9)
Spam
13% (4)
Robocall
3% (1)
Legitimate
3% (1)

User Reports (32)

Robocall
4 months ago

Automated message call, very persistent.

Scam/Fraud
4 months ago

Automated voice on the landline said there was a message and wanted me to press 1. It kept ringing late in the evening, so I left it and checked the number afterwards.

Spam
4 months ago

Kept ringing!

Scam/Fraud
4 months ago

kept trying me and I ended up blocking it.

Unknown Caller
4 months ago

No message. The call terminated after two rings but did not identify as 'nuisance' as rhis type of call does.

Reported caller: None
Spam
5 months ago

On 02/05/2026, I submitted a report identifying the caller as BT with commentary about 'curfew' times. This morning I noted blocked calls from this company timed at 04.06 and, so far, a further call at 06.05. This is surely harrassment. I have contacted the Information Commissioners Office via TPS to demand something is done about this dreadful company.

Unknown Caller
5 months ago

It is BT stating sms options regarding timing of receipt of text messages. Press 1 apparently to change 'curfew' times. The caller is persistent having called me at least six times each of the last few days. The calls are now blocked but still show up in the log.

Legitimate
5 months ago

This is NOT A SCAM. I am being pestered by calls from this number - as late as 10:28pm. It is Openreach being totally unprofessional calling people at unreasonable hours, asking them to go to a weblink (from a landline!!! not possible) to confirm an appointment to install Digital Voice. The recorded message doesn't start to play until about 30-40 seconds, so people think it's a scam. I would love to call their chairman at a late hour and see how they like it !!!

Unknown Caller
6 months ago

Didn't answer it, they didn't leave a message. If it was real, BT would have left a message. Another pain in the neck!

Reported caller: Paul
Unknown Caller
6 months ago

Silent

Unknown Caller
6 months ago

Rang repeatedly from 0845 to 1530 on EASTER DAY 😡…started again at 0845 on Easter Monday and still trying at 1020am.I will not answer , it leaves no message.

Reported caller: Roger
Unknown Caller
7 months ago

No message left at all, I don't usually answer these type of calls, in the light of all the scams plaguing the world 😞

Reported caller: Dubious
Scam/Fraud
8 months ago

Barclays bank SMS unsafe

Unknown Caller
9 months ago

Called several times over 2 days with message saying BT SMS text service press 1 to answer or 2 for more options. Is it genuine? I don 't know so I just hung up.

Scam/Fraud
22 Nov 2025

Just rang - automated male voiced message claiming to be the BT sms system; apparently I have an SMS from vodafone which seems suss 'press 1 to listen' etc I've had calls from the sms system before and it was a female voice which just read out them so assume this is a scam to divert me to a chargable number

Reported caller: BT messaging system (apparently)

Report this number: 0800 028 2321

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How to Block This Number

On iPhone

  1. Open the Phone app and go to Recents
  2. Find the number 0800 028 2321 and tap the info icon (i)
  3. Scroll down and tap Block this Caller
  4. Confirm by tapping Block Contact

On Android

  1. Open the Phone app and tap the 3-dot menu
  2. Go to Call history or Recents
  3. Long press on 0800 028 2321
  4. Select Block number or Block/report spam

On Landline Phones

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  • BT Call Protect - free for BT customers
  • TalkTalk CallSafe - free for TalkTalk customers
  • Call blocking devices like CPR Call Blocker (available on Amazon)

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