0800 028 2321

Negative

Community overview

Community rating: Negative

24 user reports

First reported 11 Aug 2025 Last reported 7 days ago

User Reports (24)

Unknown Caller
4 months ago

Didn't answer it, they didn't leave a message. If it was real, BT would have left a message. Another pain in the neck!

Reported caller: Paul
Unknown Caller
4 months ago

Silent

Unknown Caller
5 months ago

Rang repeatedly from 0845 to 1530 on EASTER DAY 😡…started again at 0845 on Easter Monday and still trying at 1020am.I will not answer , it leaves no message.

Reported caller: Roger
Unknown Caller
5 months ago

No message left at all, I don't usually answer these type of calls, in the light of all the scams plaguing the world 😞

Reported caller: Dubious
Scam/Fraud
6 months ago

Barclays bank SMS unsafe

Unknown Caller
7 months ago

Called several times over 2 days with message saying BT SMS text service press 1 to answer or 2 for more options. Is it genuine? I don 't know so I just hung up.

Scam/Fraud
22 Nov 2025

Just rang - automated male voiced message claiming to be the BT sms system; apparently I have an SMS from vodafone which seems suss 'press 1 to listen' etc I've had calls from the sms system before and it was a female voice which just read out them so assume this is a scam to divert me to a chargable number

Reported caller: BT messaging system (apparently)
Scam/Fraud
29 Sep 2025

Automated voice to press 1 or 2 about 'swift serve' I wouldnt normally answer these kinds of numbers but they called 14 times, over the course of 2 hours on the phone i use as a domestic abuse helpline and they were taking up the line. Its stopped now that ive answered, hope it doesnt start up again !

Unknown Caller
11 Aug 2025

Said it is from BT and there is an sms from parcelforce and to press 1 to hear it. No message at all. The number called twice on same evening.

Report this number

↑ Back to reports

Help others by sharing what you know about this number. Your report matters.

Please do not include full names, private addresses, or abusive, hateful, or defamatory content.

Please feel free to read our Community Standards before posting. We ask that comments are based on genuine experience and shared in a factual and respectful manner.

What type of call was it?

How to Block This Number

On iPhone

  1. Open the Phone app and go to Recents
  2. Find the number 0800 028 2321 and tap the info icon (i)
  3. Scroll down and tap Block this Caller
  4. Confirm by tapping Block Contact

On Android

  1. Open the Phone app and tap the 3-dot menu
  2. Go to Call history or Recents
  3. Long press on 0800 028 2321
  4. Select Block number or Block/report spam

On Landline Phones

Several options are available for UK landlines:

  • BT Call Protect - free for BT customers
  • TalkTalk CallSafe - free for TalkTalk customers
  • Call blocking devices like CPR Call Blocker (available on Amazon)

Register with TPS (Telephone Preference Service)

The TPS is a free service for UK consumers that allows you to opt out of unsolicited sales and marketing calls.

Learn more about TPS registration

About this number

Number formats

  • UK format: 0800 028 2321
  • International: +44 800 028 2321

Number details

  • Number type: Freephone
  • Number range allocated to: BT

Reports for the same area code

Recommended Guides

Check another number

Currently active UK phone numbers

UK phone numbers that have recently shown increased activity or interest.