18 user reports
Last 30 days: 11 UK visits and 0 public reports.
Based on 18 public user reports
Same as a has happened to my phone on 3 occasions Vodafone accused me of lying saying I had called the number which I haven't. Vodafone refuse to investigate
The same thing as commented above happened to me yesterday, so I have copied and pasted part of the comment, and inserted the date and time. SMS was sent via my Vodafone Pay as you go account, and I was charged £1, on Sat 6th May 2023, at 8.30pm. No Text or Calls were made from my mobile phone, and no internet was used on Sat 6th May 2023, at 8.30pm (interestingly also on a Saturday same as the other comment) but the SMS was logged on my vodafone mobile account according to the helpdesk. It does not show up in the history on my mobile under texts or calls. I have got an investigation going on about this now. Spent a long time onto the helpdesk trying to get it sorted out. The mobile sent this text itself - without my being aware of it, and it is not recorded on my mobile, so if I had not received a message from vodafone informing me that I had free unlimited calls and texts for the rest of the day, I would not have found out about it. I knew I had not used the mobile, so when I received this message from vodafone, I knew something was wrong.
SMS was logged onto my Vodafone £1 SIM so I was charged £1. No Text or Calls were made from my pkone or internet was used Sat 29 April 2023 but the sms was logged on my vodafone mobile account online. The same happened in early December 2022. Vodafone gave me the rouaround declining any responsibility and not investigating the fraud.
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