It's a scam. As others have commented, they ask to speak to you about your 'housing problem' Best advice, hang up or don't answer.
Community overview
11 user reports
User Reports (11)
Phone d it don’t recognise the number declined haven’t rung back
Hung up after few rings ..,,best advice given by south wales police” if unkown number ring do not answer, person will leave voicemail if important… if you answer these spam callers they let it be known to other spamers your number is “live” and yoy will get mire and more unknown spam callers. 👌
Says they’re housing repairs but are a scam - I own my house without issues
Said they were calling from housing repairs because of a report I made. I said I didn’t report any housing issues and they hung up
Didn’t know my name but apparently my house needs repairs. It doesn’t.
Called once. I Ignored call. They hung up after a few rings and left no voicemail.
Didn't answer but must be spam. My phone reckoned it's spam. Google reckons it's BT but I don't have a landline and haven't for over 10 years. I have also never had any account with BT ever.
Ignored call hung up after a few rings
Called once no voice mail left
Left voice Mail but did not speak. Number has been blocked
Report this number
↑ Back to reportsHow to Block This Number
On iPhone
- Open the Phone app and go to Recents
- Find the number 020 3518 0421 and tap the info icon (i)
- Scroll down and tap Block this Caller
- Confirm by tapping Block Contact
On Android
- Open the Phone app and tap the 3-dot menu
- Go to Call history or Recents
- Long press on 020 3518 0421
- Select Block number or Block/report spam
On Landline Phones
Several options are available for UK landlines:
- BT Call Protect - free for BT customers
- TalkTalk CallSafe - free for TalkTalk customers
- Call blocking devices like CPR Call Blocker (available on Amazon)
Register with TPS (Telephone Preference Service)
The TPS is a free service for UK consumers that allows you to opt out of unsolicited sales and marketing calls.
Learn more about TPS registration