9 user reports
Last 30 days: 11 UK visits and 1 public report.
Based on 9 public user reports
I confirmed when we made the appt. I confirmed again when they sent a text or two... Now I have to confirm yet again... Not all of us fail to change or cancel appointments. But I do understand....... Even though when my phone rings it scares the )*^^&$ out of me!
From this number they called me 4 times, says G4 transport. When I called for booking hosp transport the lady told me I will get a call but I can just ignore it. But today I called up proper transport number to check if my transport still go ahead regarding this G4 type of call as I hang up and she told is still on. However calling me like this 4 times is so annoying and me as autistic make me stressed more. Why can't really just send a text message with saying your transport confirmed with details. And have an option like with other NHS hosp appointment reply back with what code is given. Why need making everything complicated.
G4s patient transport company
NHS patient transport, but why have such an aggressive and upsetting message about not being abusive to call centre staff when so many people calling back will be vulnerable and elderly - you could say the same thing in a much nicer way with kinder wording and a gentler/friendlier tone of voice? Also why not either leave a message or give people the ability to call back? You just get the message and then silence, leaving vulnerable people and their carers worried their transport will not happen as they couldn't get to the phone in time. For those worried, you can try 0800 096 0211 option 2 enquiry - but you don't need to worry as they confirmed they don't cancel just because you couldn't answer :)
Patient Transport confirming date and time
Nhs transport, when I called back there was just a short recorded message and it just went silent?
Its Abulance Transport apparently. They rang me. I've rung back twice and it was silent no one spoke!!!!??? So I'm a worried. 01245 958100. No not if it's anything to worry about!!!???
I overheard a lady asking what to do if number she phoned cut off after 55 seconds, male voice says its on the right list,it was left on voice mail but they never meant to.
could not understand what the caller was saying
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