Customer Support
Phone: +44 20 7863 5500
Email: [email protected]
Portal: portal.colt.net
Hours: 24/7 support available
Quick Links
About Colt Technology Services
Leading European provider of enterprise network and communications solutions
Colt Technology Services is a leading provider of network, voice, and data centre services across Europe and Asia. Founded in 1992, Colt has built one of Europe's most extensive fiber networks, connecting major business districts and data centres across the continent. The company focuses on delivering high-bandwidth, low-latency connectivity and communications solutions to enterprises, financial services, and hyperscale customers.
Core Services:
- Network Services: High-speed fiber connectivity and Ethernet services
- Voice Solutions: Enterprise telephony and unified communications
- Data Centre Services: Colocation and cloud connectivity
- Managed Services: Network management and security solutions
- SD-WAN: Software-defined wide area networking
- Cloud Integration: Multi-cloud connectivity and optimization
Global Presence
Data Centres Connected
Direct connections to major data centres across Europe and Asia
Countries Served
Network presence across Europe, Asia, and North America
Kilometers of Fiber
Extensive metropolitan and long-haul fiber infrastructure
Network Infrastructure Services
High-performance fiber network with ultra-low latency connectivity
Colt's network infrastructure is designed for demanding enterprise applications, financial trading, and cloud connectivity. With one of Europe's most comprehensive fiber networks, Colt delivers high-bandwidth, low-latency services that enable digital transformation and real-time applications.
Network Services Portfolio:
- Dedicated Internet Access: Symmetric, high-speed internet connectivity
- Ethernet Services: Layer 2 and Layer 3 VPN solutions
- Wave Services: Dense wavelength division multiplexing (DWDM)
- Dark Fiber: Unlit fiber for maximum control and capacity
- IP Transit: Global internet connectivity and peering
- Cross Connects: Data centre interconnection services
Performance Specifications
Capacity Options
- 10Mbps to 100Gbps+
- Symmetric bandwidth
- Burstable options available
- Scalable on demand
- Guaranteed service levels
Latency Performance
- Sub-5ms within metros
- Ultra-low latency routes
- Optimized for trading
- Real-time monitoring
- Latency guarantees
Reliability
- 99.9%+ uptime SLA
- Diverse route options
- Automatic failover
- 24/7 monitoring
- Proactive maintenance
Voice and Unified Communications
Enterprise Voice Services
- SIP trunking and hosted PBX
- Traditional ISDN and analog lines
- International voice termination
- Number porting and management
- Emergency services integration
- Call recording and analytics
Unified Communications
- Microsoft Teams integration
- Video conferencing solutions
- Mobile and desktop applications
- Presence and instant messaging
- Conference bridge services
- Collaboration platform integration
Advanced Voice Features
Business Continuity:
- Disaster recovery routing
- Geographic redundancy
- Mobile failover options
- Cloud-based backup
Integration Options:
- CRM system integration
- Workforce management
- Contact center platforms
- API-driven solutions
Data Centre and Cloud Services
Colocation Services
Secure, reliable colocation in carrier-neutral facilities:
- Rack, cage, and private suite options
- 99.999% power availability
- N+1 redundant cooling systems
- 24/7/365 onsite technical support
- Biometric security and CCTV
- Remote hands and smart hands services
Cloud Connectivity
Direct, private connections to major cloud providers:
- AWS Direct Connect and Azure ExpressRoute
- Google Cloud Interconnect
- Oracle Cloud FastConnect
- Multi-cloud optimization
- Hybrid cloud architectures
- Cloud-native network functions
Edge Computing
Low-latency compute at the network edge:
- Edge colocation facilities
- Micro data centres
- Content delivery networks
- IoT and 5G edge services
- AI/ML at the edge
- Real-time data processing
SD-WAN and Managed Services
Software-Defined WAN
Intelligent, application-aware networking:
- Dynamic path selection and traffic steering
- Application performance optimization
- Centralized policy management
- Zero-touch provisioning
- Cloud-first architecture
- Integrated security functions
Managed Network Services
- 24/7 network operations center (NOC)
- Proactive monitoring and maintenance
- Configuration management
- Performance optimization
- Incident response and resolution
- Regular reporting and analytics
Security Services
- Managed firewalls and UTM
- DDoS protection and mitigation
- VPN and secure remote access
- Security information and event management (SIEM)
- Vulnerability assessment and penetration testing
- Compliance and governance support
Industry-Specific Solutions
Financial Services
- Ultra-low latency trading networks
- Market data distribution
- Compliance and regulatory support
- Disaster recovery solutions
- Cross-connect to major exchanges
- Proximity hosting services
Healthcare
- HIPAA-compliant connectivity
- Telemedicine platform support
- Medical imaging and PACS
- Electronic health records (EHR)
- Secure inter-facility communication
- Patient data protection
Government and Public Sector
- Secure government networks
- Public safety communications
- Citizen services platforms
- Inter-agency connectivity
- Compliance with security standards
- Emergency response systems
Colt Quick Stats
Compare Colt with Other Enterprise Providers
| Feature | Colt | BT Global | Verizon Business | Orange Business |
|---|---|---|---|---|
| European Fiber Network | 26,000+ km | Limited | Limited | Regional |
| Ultra-Low Latency | ✓ | ✓ | ✓ | Limited |
| Financial Services Focus | ✓ | ✓ | ✓ | ✗ |
| Data Centre Connections | 900+ | Limited | Global | European |
| SD-WAN Services | ✓ | ✓ | ✓ | ✓ |
Frequently Asked Questions
What industries does Colt specialize in?
Colt specializes in financial services, healthcare, government, and large enterprises requiring high-performance networking, ultra-low latency, and mission-critical reliability.
Does Colt provide services to small businesses?
Colt primarily focuses on enterprise and large organization customers. Small businesses may find other providers more suitable for their scale and budget requirements.
What is Colt's coverage area?
Colt's primary network coverage spans across Europe and extends into Asia-Pacific. They have particularly strong presence in major European financial centers and business districts.
How does Colt ensure network security?
Colt implements multiple layers of security including physical security at facilities, network-level protection, encryption, managed security services, and compliance with industry standards like ISO 27001.
What support does Colt provide?
Colt offers 24/7/365 support with dedicated account management, proactive network monitoring, and rapid incident response. Enterprise customers receive priority support with guaranteed response times.