Legitimate
13 Oct 2025
Genuine call from fall alarm monitoring centre, for dependent relative's fall alarm button.
Community overview
Community rating:
Mixed
14 user reports
First reported 10 Dec 2019
·
Last reported
10 months
ago
User Reports (14)
Unknown Caller
11 Mar 2024
I had a missed call and It was centra . My elderly relative had a fall at 6am and they rang the nominated contact numbers . No one answered straight away so they rang him an ambulance . Then a sibling rang the number bk and went straight to the house Geniune call if elderly relatives have a life line pendant
Legitimate
20 Nov 2023
Relatives emergency line - this is a genuine alarm call response line.
Unknown Caller
18 Jul 2023
Missed call from this number at 1am
Unknown Caller
05 Jul 2023
called me several times did not answer then they rang my son asked if we were ok not good
Unknown Caller
05 Dec 2022
Unsolicited call at 6am and 6.30 am Nuisance calls
Unknown Caller
06 Jan 2022
Phone rang just before 2am in the middle if the night. Silent call!
Unknown Caller
29 Nov 2020
they said they were from my fall alarm but were not i called alarm people
Scam/Fraud
14 Apr 2020
Claimed to be Centra about a relative with a care line asked me for name and address. Appears to be a scam
Unknown Caller
31 Mar 2020
This number is Care Line number for emergency pull cords in Sheltered Housing
Unknown Caller
10 Mar 2020
I have cancer my son works shifts in a high risk industry. At 04.47 my phone rang. I could not reach the phone in time so I checked the number and rang it. A voice mail stated the extension was not in use. I felt threatened and harassed due to time of call.
Unknown Caller
Di
17 Jan 2020
It turns out that the emergency panic button call centre is called Centra.
Unknown Caller
Di
16 Jan 2020
It was from a relative’s emergency alert call centre. Three of us had missed calls, but none recognised what it was. Luckily she’s ok.
Reported caller:
Emergency pendant call centre
Unknown Caller
H.James
10 Dec 2019
announced call not accepted ; sounded like from "etra"
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